Mercure Cardiff Holland House Hotel & Spa
Was Gäste sagen
Great location,easily walkable to town centre/Castle. Friendly helpful staff, great breakfast and lovely room. Chose hotel for location and pool facilities.
Julie
April 2024
Staff was very attentive and kind. Location is good: close to city centre and Queen Street train station (1 stop away from Cardiff Bay). The room was clean and equipped with hairdryer, iron, fridge and the bathroom had both a bathtub and a shower. Daily housekeeping if needed
Cristina
August 2024
Quick checking , great location, as near tot own centre
Paul
Februar 2025
I've stayed here about 5 times altogether and always book a little night away for my parents ..was very disappointed I booked my parents a night away on January 3rd for a chritsmas present to find out they wanted 25 pound for them to use the spa facilities and pool and also 10 pound each for a dry robes..so was very disappointed to hear that as they haven't got much money and it spoilt my present to them 😢 so going forward I will not be staying in the mercure ever again..staff were very friendly so can't take that away from them but a bit of a shock you pay to stay somewhere and can't use the facilities
John
Januar 2025
Convenient, clean, comfortable. Large rooms.
William
Mai 2024
Because I was there to work on some writing, I chose to stay in a suite at the top of the building. Having two rooms allowed me to separate my working area from the bed and bathroom. It was good to be able to have good breakfast and I enjoyed those as a good start to each day. The staff were, without exception, friendly and helpful. There were nice spa and pool facilities, which made for a more pleasant stay.
Michael
November 2024
Beautiful views from our room, an incredibly comfortable room with a great layout and a large immaculate bathroom. Temperature of thr room was easy to control and extra radiators were also provided in the room for extra warmth in December. Friendly staff members who are always happy to help. Even a complimentary room upgrade as we were celebrating a birthday, and they had arranged balloons, a banner and a cake upon request. Hotel restaurant was very clean and well organised. Parking was easy to find a space and conveniently located beneath the hotel. Location of the hotel was ideal, within walking distance of all the shopping centres, winter market and castle. The weekend we spent here was perfect and I wouldn't hesitate before booking to return to this hotel!
G
Dezember 2024
The room was very comfortable I particularly liked that the bed for the third person was a proper bed and not a sofa bed. The food was also very nice particularly the breakfast. The car park was really convenient as my husband is disabled and the parking spot was right next to the hotel entrance. However, there was a slope and the doors were not automatic opening so a bit tricky to push a wheelchair up and open the door. But overall, we really enjoyed our stay and found it comfortable. We didn't get a chance to use the Spa facility which is a shame - next time!
Neda
Januar 2025
The room was very quiet? But the inside seals on the windows were flakey and dirty, they needed cleaning - the rest of the room was spotless, Breakfast was brilliant lots of choice and refills too! The pool needs a lot more maintenance, check it and you'll understand.
Thomas
Dezember 2024
Facilities were great, reception helpful and speedy. Also replied to quieres quickly by email. Parking was easy. Especially considering it was a rugby day. Room layout lovely, bed excellent. Bathroom shiningly clean. We didn't use the pool but will next time. The bar area was really nice, spacious, modern and a nice view out onto the road to watch the traffic. (No hint of sarcasm there, I like to watch city life)
Beverley
November 2024
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