Mercure Cardiff Holland House Hotel & Spa

Great location,easily walkable to town centre/Castle. Friendly helpful staff, great breakfast and lovely room. Chose hotel for location and pool facilities.

I've stayed here about 5 times altogether and always book a little night away for my parents ..was very disappointed I booked my parents a night away on January 3rd for a chritsmas present to find out they wanted 25 pound for them to use the spa facilities and pool and also 10 pound each for a dry robes..so was very disappointed to hear that as they haven't got much money and it spoilt my present to them 😢 so going forward I will not be staying in the mercure ever again..staff were very friendly so can't take that away from them but a bit of a shock you pay to stay somewhere and can't use the facilities

Because I was there to work on some writing, I chose to stay in a suite at the top of the building. Having two rooms allowed me to separate my working area from the bed and bathroom. It was good to be able to have good breakfast and I enjoyed those as a good start to each day. The staff were, without exception, friendly and helpful. There were nice spa and pool facilities, which made for a more pleasant stay.

The room was very comfortable I particularly liked that the bed for the third person was a proper bed and not a sofa bed. The food was also very nice particularly the breakfast. The car park was really convenient as my husband is disabled and the parking spot was right next to the hotel entrance. However, there was a slope and the doors were not automatic opening so a bit tricky to push a wheelchair up and open the door. But overall, we really enjoyed our stay and found it comfortable. We didn't get a chance to use the Spa facility which is a shame - next time!

Facilities were great, reception helpful and speedy. Also replied to quieres quickly by email. Parking was easy. Especially considering it was a rugby day. Room layout lovely, bed excellent. Bathroom shiningly clean. We didn't use the pool but will next time. The bar area was really nice, spacious, modern and a nice view out onto the road to watch the traffic. (No hint of sarcasm there, I like to watch city life)